I bought a pair of leggings from the Oysho store in Ankara/Gordion. I wore them for the first time three days after my purchase. Within the first hour, I was uncomfortable with the waistband slipping down and bunching up. I’ve used many different models of Oysho leggings without any issues, including the same product in a different color and size.
I went back to the store with the leggings on to show the issue, and despite the correct size, I was told it might have stretched from a previous customer trying it on. I was advised to leave them for inspection. The next day, I returned them for review. I was never contacted, and when I called, I was told the leggings had no defect. The inspection was apparently done by the store manager and the team.
I requested a reevaluation and received no callback. After my second request, I was told again that there was no issue with the leggings. If there's no problem, why am I experiencing this? I paid twice the standard price for these leggings, only to face discomfort and poor customer service. Their inspection form even states there’s no size issue (as shown in the attached image), yet they insist there's nothing wrong and asked me to take the problematic leggings back. I do not accept this resolution and will pursue my legal rights.
At the end of July, I purchased a pair of linen pants from the Oysho store at Kentpark in Ankara, Turkey. Despite being worn only twice, the pants showed serious quality issues — including localized fabric distortion, pilling, color fading, and noticeable texture changes. I brought the item back to ...
I bought leggings from Oysho, and even though I used them for a short time and took good care of them, they wore out quickly. At first, I didn't pay much attention to the small signs of wear, but they got worse every time I wore them. I purchased the leggings from the Oysho store located at Bursa Su...
In February 2025, I purchased a pair of lined, flared leggings from the Oysho Nişantaşı store, and I’m extremely dissatisfied with the product. From the very first time I wore it, the inner lining kept bothering me, folding over, and since it’s seamless, the lining eventually separated completely fr...
Hello, about four months ago, I bought leggings for my kid from Oysho, believing in their quality. After some time, the seams began to unravel. When I mentioned the problem to the store, they encouraged me to return it when it was convenient so that our tailor could check into it, as my daughter was...
I ordered a pair of leggings from Oysho, with an estimated delivery date of December 4. While the order status shows that it was out for delivery, the package never arrived. The tracking number is inaccessible, and no one has reached out to inform me about any delays or issues. As a customer, why a...
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