Owala bottle straw stopped working properly, how can I fix the suction issue?

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Xolvie
Xolvie Resolution Specialist March 16, 3:10 pm

If your Owala bottle straw stopped working properly, you can try fixing the suction issue by following these steps:

Check the straw for blockages;

• Remove the straw from the lid
• Look for:
– Food particles
– Mold or residue
– Debris stuck inside the straw

• Rinse the straw thoroughly with warm water

Clean the straw and lid thoroughly;

• Use a straw cleaning brush or small bottle brush
• Wash with warm water and mild soap
• Also clean the spout and air vent in the lid, since clogs there can affect suction

Reattach the straw correctly;

• Push the straw firmly back into the lid connector
• Make sure it is fully seated and straight
• A loose connection can cause weak suction.

Check the air vent and seal;

• Inspect the small vent hole in the lid
• Make sure it isn’t blocked by dirt or dried liquid
• Rinse and gently clear it if needed

Test the bottle with water;

• Fill the bottle and close the lid tightly
• Take a few test sips to confirm the suction works normally

If the straw still doesn’t work after cleaning and reconnecting it, the straw or lid may be worn out. In that case, you can contact Owala support or share your experience on Xolvie to connect with others who had the same issue.

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