I purchased a 2023 Opel Astra 1.2 130 HP AT8 GS and encountered a malfunction with the sunroof curtain after just 40 km of use. While closing it, the curtain jammed and the rear seal came off. I only used the factory button to operate it. Since the car was under warranty, I delivered it to the authorized service center Opel Nazer in Gebze on July 19, 2025. Later, they sent me a video stating that the issue was due to user error and not covered under warranty, demanding ₺32,000 for repairs. However, the condition of the vehicle in the video did not match how they returned it to me—the curtain was partially disassembled and nonfunctional. Despite opening a case through Opel Turkey and multiple follow-ups, I was told the damage wasn’t covered and that the broken part was due to the curtain’s delicate design. Even after requesting at least the condition shown in the video, the curtain was returned in worse shape, immobile, and improperly installed. Opel Turkey and the authorized service failed to resolve the issue, and I deeply regret buying this vehicle.
The rail of the sunroof curtain on my 2023 Opel Astra HB broke the week after I delivered my car to the Opel Avek Service. When I reported this issue on July 7, 2025, despite my car still being under warranty, I was asked to pay ₺30,000. My file number is 30709005. My car is still under warranty, an...
The sunroof shade bracket (a small plastic piece about 0.5 cm) in my Opel Astra Electric has been broken for a long time. I took my car to the authorized Opel service center for this issue. The service team told me that similar problems have occurred in other vehicles as well, but the headquarters h...
I purchased a brand-new Opel Astra in May 2020, and despite always having it serviced at authorized centers, the engine failed at 164,000 km. The repair costs amounted to nearly ₺300,000. While other vehicles of different brands and models can cover 10,000 km without the slightest issue, my car face...
I own a 2022 Opel Mokka 1.2 t gsline car. In July 2022, I took delivery of my new vehicle from the dealership. After one year, the leather on the back of the headrests began to discolor slightly. This discoloration gradually increased, and it appeared in the headrests of five seats. I called Opel Tu...
A problem occurred with the ignition of my 2021 OPEL ASTRA vehicle after a short drive on September 23, 2023. The key wouldn't come out of the ignition slot. After encountering the same issue on three to four drives, I left my vehicle at Beylikdüzü OPEL ERDEMİR service around 08:30 on September 25, ...
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