Excessive Micron Levels Found in My New Opel Mokka Ultimate 1.2 Car
I bought a shiny new Opel Mokka Ultimate 1.2 on December 28, 2023 from the authorized Opel dealer in Istanbul. Surprisingly, during my recent visit to a private auto inspection on 06.01.2024, the left front door and roof of my car were found to have alarmingly high micron values.
After speaking with Opel headquarters, they asked for measurements to be taken at the authorized service center. After conducting measurements at the service center, it was confirmed that there are elevated micron values on the left front door and roof. A job record was created, and on January 16, 2024, A**** H**** from the headquarters confirmed that the micron values were within acceptable limits.
Although the typical micron value for the car is usually between 110-140, the left front door measured significantly higher at 257-258, while the roof measured between 203-226. I am extremely worried about this situation and I urgently need it to be addressed and resolved.
They are trying to close the issue by explaining that the tolerance micron value is written in the user manual. How many people read the user manual before buying a car? I regret buying my first Opel vehicle, and I will never choose Opel again.
