Hi OOFOS, thought I'd score a major wardrobe win when I bought a new item of clothing from your store not long ago. gave the item a try on to check its fit, it was still in pristine condition. Now sayin I went against the return policy, they won’t allow me to return or excahnge it…they say it’s been used. One time try counts as being used? Being forced to wear an ill-fitting item is a little unfair, I get that you want to keep things clean, but your return policy could use some wiggle room. That is, essentially, the point of offering returns? Before you make a decision, you must try them on! It seems a little hypocritical to punish someone for following instructions to the letter.
I recently tried to return a product to H&M, and to my shock, they rejected the return by falsely claiming the item had been worn. I want to state this clearly: I never wore the item. It didn’t even fit me—it was too large from the beginning. When I brought it to the store to show them, even the st...
I'm writing to follow up on a recent return I made. On April 20th, I ordered a pair of leggings that arrived on April 25th, they weren't the perfect fit, so returned them according to your return policy. They were completely unused, with the tags still on, just like new, mailed them back on April 27...
I ordered a pair of Skechers Squad Air shoes (size 38.5) from the official Skechers online store under order number 376988506. The shoes were delivered today to the Optimum store, and I went to pick them up in person. Right in front of the store staff, I tried the shoes on and immediately realized t...
I placed an online order from H&M and received five items. Since three of them didn’t fit, I followed the usual return process and sent them back. To my shock, H&M rejected the return for two of the items, claiming they were “dirty.” They sent them back to me carelessly—stuffed into the same packagi...
Mango's online shopping is so frustrating, super hard to get stuff there!! I ordered a bunch of stuff and when tried them on, wasn't feeling some of it. Gonna return those. But get this, Mango wouldn't give me my money back because they said the clothes weren't in their original condition. Can you b...
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