I purchased a coin package on Online Soccer Manager and the payment was successfully taken from my account. However, the coins I paid for never appeared in my game account. This is extremely disappointing and unacceptable for a game that should provide what players purchase instantly.
I either want my coins credited to my account immediately or a full refund of the money that was taken. Players should not have to chase after their purchases or worry about whether in-game payments will actually be delivered.
I request urgent action from the OSM support team to resolve this issue. Deliver the coins I bought or refund my payment without delay.
I purchased tokens on Online Soccer Manager and the payment was processed successfully. The system even marked the transaction as “successful,” yet no tokens were added to my account. Thinking the first attempt had failed, I repeated the purchase three more times. As a result, multiple payments were...
I made a one-time purchase on Online Soccer Manager using my credit card, but to my shock, the payment was taken twice. This means I was unfairly charged double for something I only bought once. If I hadn’t carefully checked my statement, I would never have noticed this, which makes it feel like cus...
Today, I purchased ₺160 worth of in-game currency in the Online Soccer Manager (OSM) app from my Android device. The payment was successfully processed and the amount was deducted from my account, but the purchased in-game currency was never credited to my OSM account. My in-game username is Tunahan...
I previously played Online Soccer Manager on my phone, but after some time I deleted and uninstalled the game completely. Despite this, I was shocked to see that the game still charged my bank card. I cannot understand how it is possible for money to be taken when I no longer even have the app insta...
I’ve been playing eFootball for 2 years and never had such a frustrating experience until now. I was supposed to receive 100 eFootball Coins either yesterday or today, but they never showed up in my account. On top of that, I made a payment through the game, and although it displayed an “invalid pay...
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