I paid without realizing it after a trial on Online CV, how can I get my money back?

When a user pays without realizing it after a trial on Online CV, it is usually due to the automatic activation of a premium subscription following a free trial period.

To try to recover the money, it is recommended to:

Contact Online CV support as soon as possible, preferably within the first 14 days.

Use the contact form on their website or write directly to their customer service email.

Attach proof of the charge, state that the subscription was not authorized, and request a refund.

If there is no response, contact your bank to block future charges and request a chargeback.

Keep all communications as evidence in case you need to file a complaint with consumer protection agencies.

Some users have successfully obtained a refund if they act quickly, although others report difficulties in receiving a direct response.

❗ If the issue remains unresolved, consider filing a complaint on Xolvie to raise awareness and inform others.