Xolvie Resolution Specialist August 22, 3:45 pm
If OnePlus gave you a €666 estimate without explaining the repairs, you can request a realistic and detailed quote by following these steps:
• Request a written breakdown: state that you need details for each repair, the price of every part, labor hours, and whether the service is under warranty or out of warranty. This is your right before authorizing any work.
• Ask for technical justification: request the diagnostic report supporting each proposed repair, including photos or videos of the alleged faults.
• Use official channels: contact them via live chat at https://service.oneplus.com/ providing the repair number, date, and estimated cost. Ask for written confirmation.
• Compare prices: check with other authorized or independent service centers to compare costs and see if the estimate is reasonable.
• Reject unauthorized work: specify that you do not accept any intervention without your approval after receiving a clear quote.
📌 If OnePlus fails to provide a detailed or fair estimate, register your case on Xolvie to document it and put pressure on the company for cost transparency.
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