Omio Charged Double the Fee for Ticket Change Despite Full Protection

Omio Charged Double the Fee for Ticket Change Despite Full Protection
Saygın
Omio
December 18, 2024 4:46 PM64

I purchased a ticket through Omio with full protection, thinking it would allow me to change my booking easily. However, when I requested a change, I was shocked to see that Omio is demanding twice the price of my original ticket as a change fee!

How is this fair? I specifically paid extra for full protection, expecting reasonable flexibility, yet now I am being charged an unjustified amount just to make a simple change. This feels like a scam!

Omio, you need to honor the terms of your full protection policy and charge fair fees. I demand an immediate adjustment to a reasonable change fee or a refund of the protection fee! Customers should not be misled like this!

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