5
Mehmet is very satisfied with the result
Resolved

OKX Still Hasn’t Credited My 285 USDT After 2 Weeks—Stuck on Travel Rule Check

OKX Still Hasn’t Credited My 285 USDT After 2 Weeks—Stuck on Travel Rule Check
OKX Still Hasn’t Credited My 285 USDT After 2 Weeks—Stuck on Travel Rule Check
OKX Still Hasn’t Credited My 285 USDT After 2 Weeks—Stuck on Travel Rule Check
Mehmet
April 14, 1:34 pm
12
Mehmet's Thank You Message
“I would like to thank Okx TR Support services for their attention. My issue has been resolved.”

I transferred 285 USDT to my OKX account, and it’s been stuck for over two weeks. The funds still haven’t been credited, even though the blockchain shows 19 confirmations. The transaction is apparently being held up due to Travel Rule restrictions.

I’ve already submitted all requested information, including images and documentation, to verify the transfer, but the status still shows as “in progress.” This delay is completely unacceptable. My funds are in limbo, and OKX support has not been helpful or responsive.

I expect OKX to immediately process the transfer and credit my account without further delay. I’ve done everything required on my end, and I’m tired of waiting without answers. Please resolve this now—I need access to my funds.

Mehmet
April 17, 4:05 pm

Okx TR is not allowing me to deposit money into my account. They keep stalling me. It's been more than 2 weeks. Despite sending all the necessary documents. It says risk control intervention.

April 18, 8:27 am (3 days after complaint)
Mehmet
April 18, 8:12 pm

I also sent the documents he requested. Let's see what excuse he will have now.

Mehmet
April 22, 4:55 pm

I would like to thank Okx TR Support services for their attention. My issue has been resolved.

April 22, 4:57 pm
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