Akbank Account Opening Process Left Me In a Difficult Situation

Fatih
Fatih
Akbank
March 23, 2025 1:55 PM27

Becoming a customer through the Akbank Mobile app is extremely difficult! The identity verification process fails every time, making it harder for me to become a customer through mobile banking. As a result, I am forced to visit a branch. However, since I have difficulty going to a branch, I am unable to use the option to become a customer via mobile. I request that you assist me in completing the verification and customer registration process by contacting me directly. Will Akbank continue to treat its existing and potential customers this way? Why does the system not accept my phone number during the registration process, even though it belongs to me? Dear Akbank, visiting a branch is very difficult for me. That’s why I need your support in completing my customer registration via mobile banking.

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