Oakley Meta HSTN Speaker Failure After Only One Month

I purchased my Oakley Meta HSTN sunglasses from abroad approximately one month ago. Despite only using the product for a short period of time, the speakers started malfunctioning three days ago, and they have remained completely nonfunctional ever since. I also continue to receive a “Speakers not working” warning in the smart glasses app.

Despite the product developing a failure after such a short period of use, I have been completely unable to reach the Luxottica Turkey liaison office or customer service by phone. As a result, I have not been able to obtain any information about how I can have the product serviced under warranty.

I request that my Oakley Meta HSTN sunglasses be inspected under warranty, that the speaker malfunction be repaired, and that the product be serviced if necessary. I also request clear and written information from the authorized service or support team in Turkey explaining how the warranty process should be handled.