I purchased Nivea makeup remover from Gratis, and I deeply regret it. After using the product, my eyes and face became extremely itchy, and redness developed around my eyes. The irritation is unbearable. I plan to return the product and hope the responsible parties will address this issue. I’ve attached a picture as well, and I expect my complaint to be taken seriously and my situation resolved as soon as possible.
On September 20, I purchased Nivea 3-in-1 Refreshing Cleansing Wipes from Gratis. I used them twice, and my daughter used them once. After each use, both of us experienced burning and redness on our faces and around our eyes, so we immediately stopped using the product. We checked the packaging, pr...
I purchased the Nivea Revitalizing Cleansing Gel from Gratis and used it on my face. As soon as I applied it, my skin started burning intensely. About 30-40 minutes later, my mother noticed and said, “What happened to your face? It’s completely red!” I suspect the Nivea product caused this reaction...
I purchased the Nivea Aqua Rose Micellar Makeup Remover from Eve store today, hoping for a gentle product. After using it to remove my makeup, my face developed red patches and has been burning for hours. This reaction is alarming and has caused visible irritation on my skin. A product that’s suppos...
I have been using both Nivea’s Soothing Face Cleansing Foam and Nivea’s Refreshing Face Cleansing Foam for several years. However, every time I use either product, I immediately experience redness, a burning sensation, and irritation on my skin. At first, I used the Soothing Cleansing Foam, but whe...
After using the Neutrogena Refreshing Facial Cleanser a few times, I experienced severe dryness on my skin and irritation, especially under my eyes. The discomfort became so intense that I could barely sleep. I purchased the product from Gratis in June, and there was no visible issue with the packag...
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