Nissan Sold Me Qashqai 2023  Without Spare Parts in Stock!

November 30, 2023 1:54 PM102

Nissan brand new car lack of spare parts. I purchased a Nissan Qashqai 2023 model car from Nissan Balaban Antalya on 7.11.2023. After 6 days, another car smashed my front tyre, causing a significant mechanic damage. My car was taken to the Nissan Balaban service on 14.11.2023. Since that day, I am waiting for original spare parts that Nissan Turkey do not have in stock. It'said, the parts would come from abroad. How can a company sell cars that they don't have their spare parts in stock that the customer should wait for a at least a 60 days period including insurance inspection and parts order? This is a huge inconvenience for Nissan Company. Think twice when buying a Nissan...

December 19, 2023 1:13 PM (18 days after complaint)

Dear Burak B., The matter regarding your application will be investigated, and you will be informed accordingly. Best regards, Nissan Turkey Customer Relations

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