I am a proud owner of a Nissan Qashqai and I truly enjoy driving my car. On August 5th, 2025, the authorized service center diagnosed a ruptured turbo hose in the engine and informed me that it would be replaced under warranty. However, after one week, the part has still not arrived. Despite my repeated requests, no replacement vehicle has been provided. Previously, I had to wait 30 days for a window replacement at the same authorized service center. Even though I have always had all my maintenance done at an authorized Nissan service, Nissan Turkey has offered me no support in this matter. I did not expect such an approach from a brand that I believed prioritized customer satisfaction. I request that my issue be resolved urgently.
In February 2025, I had a single-vehicle accident with my Nissan Qashqai and left it at the Nissan ATM Çorlu service center for repairs through my insurance. After the repair, I was informed that the two black wind grilles on the front bumper had been supplied incorrectly and that the correct parts ...
My Nissan Qashqai broke down on the road when it was only two years old and had 50,000 kilometers on the counter, and it was still under warranty. The transmission was faulty, and the authorized service could only provide temporary solutions to keep the car running for a year. Despite taking the car...
I am writing to express my deep frustration with Nissan Turkey's lack of responsibility regarding a persistent and widely known issue in the Qashqai 1.3 DIG-T CVT models. Since the first year of ownership, I have experienced a clutch-related malfunction in my 2021 Nissan Qashqai. I reported this pro...
Unfortunately, my Nissan Qashqai, which was manufactured in 2017 and has a 1.6-liter diesel Euro 5 engine, was registered in 2018. The turbo hose in the vehicle unfortunately ruptured recently, and to add to the disappointment, it seems that the specific component is no longer available for purchase...
I brought my 2023 model Nissan X-TRAIL e-Power to your authorized service center on August 17, 2024, after an accident. It’s been 20 days, and despite multiple inquiries to your service center and customer hotline, I’ve been repeatedly told that the necessary spare parts are not available in Turkey ...
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