I purchased a brand-new Nissan X-Trail just one month ago from the dealership. On April 23rd—the day of the earthquake—the car refused to start. I immediately contacted road assistance, and they managed to jump-start the battery. When I asked for the cause, the technician blamed short-distance driving.
To test that theory, I drove the car 2,000 km in a single trip that same day. Everything seemed fine—until this morning. I left my home, drove for a bit, stopped for about an hour, and when I returned, the car wouldn’t start again. I called road assistance once more, and this time they told me the vehicle would need to be checked—and the inspection would take two full days.
To make things worse, I was told I wouldn’t be given a replacement vehicle immediately, even though this is my only car. The vehicle is just one month old and has barely 5,000 km on it. It's already failed twice due to battery issues.
This is absolutely unacceptable for a brand-new car. I trusted Nissan and expected peace of mind—not repeated breakdowns and excuses.
I recently purchased a Nissan X-Trail 2023 e-Power car. However, after just a short period of time, the vehicle experienced a battery failure, despite being relatively new with only 2,500 km on the odometer. The car has been in the service center for a month now, and I was informed that they are wai...
On February 4, 2025, I bought a brand new Nissan Qashqai N-Connecta 1.3 SUV from the authorized dealership. Shockingly, the vehicle's start-stop system has never worked since the day I picked it up. I noticed the issue at just 200 km and immediately contacted the customer rep. After taking the car i...
I bought a brand new 2023 Nissan X-Trail e-Power expecting reliability, but it’s been anything but that. At just 30,000 km, the battery keeps draining overnight, and the car won’t start in the morning. I’ve already taken it to Altunizade Gülan Nissan service center four or five times, and the issue ...
I bought my Nissan X-Trail from Nissan Efe in Ankara on August 13, 2025, and the car has been nothing but trouble. At just 9,577 km, the system threw a battery error. On January 27, 2025, I had to tow it from Afyon to Nissan Teknik Oto in Eskişehir. They found a battery fault, charged the battery, a...
We bought a brand-new 2024 Nissan Qashqai e-Power for my mother-in-law, thinking we were investing in reliability. Shockingly, just 1 to 2 months after purchase, the car broke down on the road and wouldn’t start. When we took it to the authorized service center, they told us the battery had died—eve...
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