Nike operates various types of retail establishments, each characterized by its product range and pricing:
• Stores: These are Nike's official brand outlets where customers can explore a diverse selection of Nike merchandise, including the most recent releases, premium collections, and an array of styles. Nike Stores adhere to standard retail pricing, providing access to the latest in-season items spanning footwear, apparel, accessories, and sports equipment.
• Factory Outlets: Referred to as "Nike outlet stores" or "Nike clearance stores," these establishments specialize in offering discounted and clearance products. Their inventory often comprises items from previous seasons or those featuring minor imperfections, like cosmetic blemishes or discontinued styles. Nike Factory Outlets present an opportunity to procure Nike products at reduced prices when compared to regular retail outlets.
In Nike Stores, customers encounter the latest merchandise available at standard retail prices, unless an ongoing promotional discount is in effect. Conversely, factory outlets furnish footwear that may have been declined by regular stores or remained unsold during their initial retail availability, typically available at a discounted rate.
Related Complaints
Nike Phoenix Fleece Tracksuit Faded And Pilled After First Wash
In the first week of October, I purchased a tracksuit (top and bottom) from the Phoenix Fleece collection at the Nike store in Mall of Istanbul. After wearing the product a few times, I washed it by itself—without mixing it with any other black items—strictly following the washing instructions. As s...
I Face Color Fading on My Nike Shorts After Light Use and Proper Washing

I purchased a pair of Nike shorts from Barçın Spor, expecting long-term quality from a globally trusted brand. For the past two months, I’ve worn them only once a week and washed them on a short 30°C cycle, exactly as recommended for delicate apparel. Despite this careful use and proper washing rou...
I Face Color Fading on My Black Nike Tech Hoodie After Just Two Weeks of Use

I purchased a black Nike Tech hoodie from the Akasya Nike store, and within just two weeks, the color began to fade and turn reddish — despite washing it in cold water and following all care instructions exactly as stated on the label. For a product that costs this much, this level of quality is inc...
Nike Rejected My Claim After Tech Fleece Lost Its Color

The Nike Tech Fleece product I purchased from a Nike store lost its color and turned reddish after just one month of use. I sent it in for inspection, but the result came back as rejected. This happened after only two washes, and Nike refused to take responsibility for the defective product. People ...
My Nike Tech Fleece Set Faded After Gentle Wash and Became Unwearable
I purchased a Nike Tech Fleece men’s sweatshirt and sweatpants set online, expecting the premium quality that Nike promises with this line. Unfortunately, after just a few washes—with color-protecting detergent and following proper care instructions—the color faded drastically, as shown in the attac...
Nike Refused to Replace My Coat Despite Deformation After Limited Use
I bought a coat from the Eskişehir Espark Nike store one year ago. Since it’s a winter coat, it was only used for about half a season, as it wasn’t needed during the summer. Despite this limited use, the product logo became deformed. When I brought the coat to the store, they refused to take any act...
My Nike Shoes Tore After 15 Days and the Factory Rejected My Return Request

I bought a pair of shoes from the Nike Cepa store on June 5, and just 15 days later, after wearing them only four times, they tore at the ankle. I couldn’t believe it! I immediately contacted the company and sent the shoes back for inspection, but to my surprise, they rejected my claim. How can a sh...
Nike Pro Tights Dilapidated Stitching and Detached Logo Complaint

I recently purchased a pair of Nike Pro Tights as a birthday gift for my spouse. We followed the care instructions carefully, yet the stitching started to unravel, and to our dismay, the Nike emblem even detached from the fabric. Disappointed with the product's quality, we contacted Nike customer s...
Disappointed with Nike Sweatpants Quality
Hello to everyone. When I bought two pairs of Nike sweatpants for my son, I had high expectations for the quality. My excitement, however, quickly turned to disappointment. The black pair faded in three months, while the gray pair wore out and tore in the crotch area in four. I contacted Nike's cust...
Nike Air Force's Inner Lining Tore in Eight Months

Hello, Even though it had been 8 months, the Nike Air Force shoe I purchased from Sneaks Up for 2.450.00 TL began to wear and tear on the heel part of the inner lining in July 2022. It is significant that the shoes were so badly damaged in only 8 months after paying so much money. Besides, I don't w...
Nike Jacket Swoosh Logo Fell Off, Store Said It Might be Replica

The swoosh logo on my Nike jacket fell off, and when I took it to the store, I was told that the investigation unit suspected the product to be a replica simply because I had lost the receipt, I don't understand how they can think it's a replica when I purchased it from their own store. The jacket h...
















