In the first week of October, I purchased a tracksuit (top and bottom) from the Phoenix Fleece collection at the Nike store in Mall of Istanbul. After wearing the product a few times, I washed it by itself—without mixing it with any other black items—strictly following the washing instructions. As someone who always washes clothes according to their care labels, I took extra care with this set, for which I paid over $119.10. After the first wash, I let it air dry without using a dryer, and once it was dry, I noticed the color had faded. After wearing it a few more times and washing it a second time (again, following the same instructions and washing it alone), the product came out even more faded and had started to pill. It hasn’t even been a month since I bought it, and I haven’t finished paying the installments yet. I’ve never seen even unbranded market products fade and pill this quickly. I’m not requesting an exchange, because I believe I’d face the same problem with the same item again. I am requesting a refund. It’s impossible for me to wear a tracksuit that looks this worn out and low-quality after just 20–25 days outside; I’ll have to use it as loungewear at home. I emailed Nike about the issue and attached photos, but I haven’t received any response. I’m attaching the photos here as well. I request that the company contact me and compensate for my loss. I will also be filing a complaint with the Consumer Arbitration Committee this week. I bought this tracksuit from a Nike store expecting durability, but it has turned out to be a real disappointment.
I bought a Nike zip-up tracksuit top for my son from Barcın at Akasya Mall. I was so disappointed when, after only two hours of wearing it at the mall, it started to get all fuzzy and shed a lot. We quickly went back to the store, and they checked out the product. After spending a lot of money, we h...
On 28 October, I purchased a children's tracksuit from the Nike store at Maltepe Piazza Shopping Centre in Istanbul. After purchasing the product, we washed it, but on 10 November, we returned the product to the store due to deformities that had formed on the pocket edges before my child had even wo...
I purchased a Nike Tech Fleece men’s sweatshirt and sweatpants set online, expecting the premium quality that Nike promises with this line. Unfortunately, after just a few washes—with color-protecting detergent and following proper care instructions—the color faded drastically, as shown in the attac...
On May 4, I purchased the Nike Tech apparel from the Samsun Piazza Nike store for ₺5500. I’ve worn it only a few times, and despite extremely light use and careful handling, the product has already started to show visible color fading — especially in areas prone to sweat, like under the arms and bac...
About two months ago, I purchased a Nike Tech full set (top and bottom) for ₺10,000. I followed the washing instructions to the letter, yet the color on the top noticeably faded after the very first wash. I was shocked—this isn’t what I expect from a premium brand like Nike. I sent the product in f...
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