My primary gripe with the New Balance 530 model shoes, which I bought on 08.04.2023, is that within three months after purchase, tears started to appear in the rear inside section. I was notified that it was not a manufacturing problem after mailing the product for inspection. Consequently, the mesh part began to tear after only twenty wears. Our second attempt at sending the product in for inspection on March 24, 2024, yielded the same result: "not a manufacturing defect." Is it necessary for you to separate in order to recognize a flaw? When you don't believe in your product, why give it a two-year warranty?
I purchased a pair of New Balance 530 sneakers about a year ago, expecting durability and quality. However, before even reaching the one-year mark, holes started forming in the mesh fabric on both sides of the shoes. This is clearly a material defect, as the same issue appeared on both shoes. I sen...
I purchased a New Balance 530 and, despite only using it for a short time, the mesh fabric at the front started tearing. Expecting a resolution, I sent the shoes for inspection at the Sneaks Up store in İzmir İstinyePark. However, my claim was denied with a generic “user error” excuse, leaving the i...
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