On March 20, 2024, I bought a pair of New Balance 990v5 shoes from the Star Sport store in Edirne Margi Outlet. Within 20 days, both shoes developed tears in the heel area. When I took them back to the store, they said it was user error. I am experiencing issues with these original shoes that I have never encountered with counterfeit ones. I want this issue to be resolved.
I purchased a pair of New Balance sneakers from SuperStep on October 13, 2024, for ₺7,999. Not long after, I noticed a tear forming on the right heel section of the shoe. This was extremely frustrating considering I had barely worn them. I am someone who rotates my footwear and takes very good care ...
On August 3, 2025, we purchased the New Balance 9060 model shoes at a discount from the official New Balance store in Ankara Kentpark. In less than a month, the shoes began to show damage and slight tearing along the inner insole edges. We took the product back to the store for inspection, but our r...
I bought a pair of New Balance 530 sneakers from the Sneaks Up store in Mall of Istanbul on July 9, 2024. Less than a year later, on June 10, 2025, I had to return them due to a tear in the mesh fabric of the right shoe. I take extremely good care of my shoes and always use them cautiously, so I was...
I purchased a pair of New Balance 530 sneakers from the SuperStep store, expecting long-term quality from a premium brand. However, in less than a year, the shoe developed a tear — which is absolutely unacceptable for a product in this price range. I paid a considerable amount (₺) believing I was in...
I purchased a pair of original New Balance shoes on March 9, 2024. Despite using them for only 2.5 months, they developed deformations on the inner sides. I sent the shoes to New Balance for review twice, but I received responses stating that there was no manufacturing defect. When I contacted the ...
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