I bought a pair of New Balance 530 sneakers from the Suadiye store, and after just 3–4 months of light, normal use, the mesh and inner lining started tearing. I sent them in for inspection, but the return request was rejected.
What frustrates me the most is that my sister had the same exact model from SuperStep. Her pair only had a tear in the mesh, and her return was approved—she was even offered a replacement, but chose a refund after waiting for the model to be restocked. In my case, despite the damage being worse and appearing in a shorter time, New Balance claims it’s “not a production issue.”
Why should we pay so much (₺) for shoes that fall apart in just a few months? If the quality is this poor, at least stand behind your product. I expect New Balance to treat this seriously and offer a refund or exchange for this clearly faulty item.
I purchased a pair of New Balance 530 sneakers from the SuperStep store, expecting long-term quality from a premium brand. However, in less than a year, the shoe developed a tear — which is absolutely unacceptable for a product in this price range. I paid a considerable amount (₺) believing I was in...
I bought a pair of New Balance 530 sneakers from SuperStep just 4 months ago, and I’ve already noticed serious quality issues. The mesh on the right s...
I bought a pair of New Balance 530 sneakers from the Marmara Park store just four months ago, and I’m shocked by the quality. Despite wearing them with care, the mesh sections have already torn. I paid ₺6000 expecting durability and premium performance, yet the shoes didn’t even last a season. I se...
In mid-July, I purchased the New Balance 530 sneakers from the Nişantaşı City’s AVM store. Despite wearing them only occasionally, both shoes developed tears in the mesh fabric. I returned them to the store, where an employee mentioned they frequently receive similar complaints about this model. A c...
I bought my New Balance 530 sneakers in November, hoping to invest in long-lasting quality. Sadly, that wasn’t the case. Despite not wearing them during the winter months, the mesh sections have already started tearing — and it hasn’t even been a full year. I knew the mesh material felt thin from th...
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