On December 7, I purchased a one-week membership through the Netshort app to watch movies. Because I did not want the subscription to renew automatically, I canceled my subscription through the Google Play Store on December 12, before the one-week period had even ended.
Despite this, on December 16 at 12:59 AM, an additional $11 USD was charged to my Garanti Bank credit card without my knowledge or consent. Even though I canceled the subscription before it expired specifically to prevent renewal, being charged anyway is unacceptable.
I request that Netshort and the relevant parties refund the $11 USD charged despite my cancellation and ensure that my subscription is completely canceled.
I purchased a one-week trial membership on Netshort to watch movies and TV series and paid approximately $7 USD for this trial. My membership was set to expire tomorrow, meaning there was still one day left in the trial period. Despite this, today an additional $11 USD was charged to my account with...
On October 12, 2025, at 2:50 AM, a ₺194.99 monthly subscription fee was charged to my account without my consent through the Netshort Android app. I immediately canceled the subscription via Google Play, but no refund has been issued and I haven’t received any notification or explanation about the t...
I just noticed that Netshort charged my account without my permission. I had purchased a one-week package thinking it was a one-time payment, not a recurring subscription. At no point did I agree to weekly payments or provide any kind of confirmation that future charges were acceptable. There was no...
Hello, about 15 days ago, I created an account on the Netshort app to watch a series. Everything seemed fine at the time—I expected to pay only if I actively subscribed to a package. However, today I was shocked to see that the app charged my account without any warning, consent, or notification. I ...
I purchased a 1-week subscription package from Netshort and only watched content for one day. I haven’t opened the app since, and yet I just discovered that ₺1099 was withdrawn from my account—completely without my knowledge or consent. I was never notified of any upcoming charges, no email or in-ap...
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