Netshort Charges Credit Card Despite Active Trial

Ali
Netshort
134

I purchased a one-week trial membership on Netshort to watch movies and TV series and paid approximately $7 USD for this trial. My membership was set to expire tomorrow, meaning there was still one day left in the trial period. Despite this, today an additional $11 USD was charged to my account without my approval.

As soon as I noticed this unauthorized charge, I immediately canceled my Netshort membership. I do not accept that this amount was charged while my trial period was still active and without any notification or consent from me.

First and foremost, I request that the $11 USD charged unfairly be refunded to my account in full as soon as possible. I also request that no charges other than the approximately $7 USD I paid for the one-week trial be applied, and that I be provided with a written explanation explaining why this charge was made.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I was charged by Netshort after trial without warning, how can I cancel?

28 Complaint

Netshort charged me before the renewal date, how can I dispute the charge?

19 Complaint

Similar Complaints

Netshort Ignores Cancellation and Charges Credit Card

Naim
Netshort
129

On December 7, I purchased a one-week membership through the Netshort app to watch movies. Because I did not want the su...

Netshort Charged Without My Consent After One-Week Package

Buğlem
Netshort
212

I just noticed that Netshort charged my account without my permission. I had purchased a one-week package thinking it wa...

I Report Netshort Unauthorized ₺229.9 Charge From My Bill

Yaren
Netshort
176

I encountered an advertisement for Netshort, and without any action on my part, a charge of ₺229.9 was automatically add...

Netshort Charged Without My Permission 15 Days After I Signed Up

Deniz
Netshort
252

Hello, about 15 days ago, I created an account on the Netshort app to watch a series. Everything seemed fine at the time...