Netshort Charged Me Without an Active Subscription

Although I previously canceled the Netshort subscription, the app continues to charge my card without my authorization. Despite having no active subscription, I have been charged twice — $9 on August 28, 2026, and another $9 on September 9, 2026.

I called my bank today, and a cancellation and dispute request has been opened for these transactions. I will also complete the relevant form online. Nevertheless, I want to make it clear that I did not authorize these payments and did not knowingly sign up for any subscription.

I request a full refund of both $9 charges made on August 28, 2026, and September 9, 2026. I also request that Netshort be prevented from making any further unauthorized charges to my card under any circumstances.