NetShort Charged Me Again Before My VIP Membership Expired

I purchased a weekly VIP membership on the NetShort app on July 20 and paid 290 TL. Although the app clearly stated that my membership would expire on July 27, I was charged an additional 490 TL through the bill associated with my phone line at 2:17 p.m. on July 26.

I do not accept being charged a second time before my membership period had expired and without my authorization. I request that the unauthorized 490 TL charge made before the promised expiration date of my VIP membership be refunded to my phone bill or account as soon as possible and that my membership not be renewed without my knowledge or consent.

I also request that the inconvenience I have experienced be resolved and that I be provided with a clear explanation of what happened.