I bought something from N11, and unfortunately, the seller sent me a fake item. I compared it with the original product I have and shared all the pictures that clearly show the difference. Even after I complained, the seller dared to send the same fake item again. I turned down the delivery and sent it back, but now it’s on its way back to the seller again. I’m really disappointed with this whole experience because I relied on your platform to keep buyers safe from stuff like this. I was hoping for a better outcome and some accountability, but instead, I’m just stuck dealing with a shady seller and an annoying back-and-forth situation. I thought I would get better help from your platform.
I attempted to return a product I bought from N11, but the seller refused the return, and I never received the product back. I have been waiting for a solution ever since. When I reach out to the seller, they send me to N11's customer service, but then N11's customer service tells me to contact the ...
I'm submitting a complaint against N11 for selling used items while advertising them as new. I bought something that came without an invoice, packaging, or warranty, and it was obviously not in new condition. I’ve tried contacting N11 several times, but I still haven’t gotten any help. They won't gi...
I'm having a really tough time with the LCD product I bought from N11. The order number is 202259338436. The item arrived in a defective condition, but even though I followed the return procedure and sent it back, the process for getting a refund has been delayed. Even after trying to reach out to c...
I often shop on N11, but my experience with purchasing Solenta Pigmenta cream has been frustrating. Initially, it showed as shipped, but when I tracked it, it was marked as returned. Fortunately, they hadn’t sent it, so I decided to order again. This time, the inner lid was open, the product had lea...
I placed an order on N11 for 2 bottles of pumpkin seed oil and 1 bottle of apricot kernel oil. However, the products were delivered damaged, with brok...
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