N11 and Segway Ninebot Refused My Refund for a Faulty KickScooter After 20 Days
I ordered a Segway Ninebot KickScooter E2 Pro brand electric scooter from N11 in July. However, since the product I received had a production problem, I returned it on time. (By the way, it took 10 days for the product to arrive and 1 week for the return. They have an extremely difficult logistics company) By the way, let me state once again that Segway Ninebot company is very weak in terms of technical service. They stated that there is a chronic problem in the E2 series Product seller N Doğuş planet electronic commerce and IT service, which also has its own store. Inc. Firstly, he refused the return, stating that he would send the product to the Technical Service. He also stated that the technical service period cannot legally exceed 20 working days. However, even though 20 business days have passed and I have called many times, they are not refunding me. N11 is regret. Those who will buy products from this site should think twice. I will seek my rights through legal means.
