We purchased round-trip flight tickets from Istanbul to Jeddah and back via Mytrip. Due to my spouse needing to travel on a different date, we didn't use the outbound ticket. Today around 16:00, my spouse went to check-in for the return flight from Jeddah to Istanbul. No one at Jeddah airport assisted, and they said our ticket was canceled. Mytrip didn't inform us about the canceled ticket at all. Because of them, we had to buy new tickets for ₺18,000. I will complain everywhere necessary. Our reference number is 4Y6WGB. When my spouse found out they weren't allowed on the plane and their ticket was canceled, we immediately contacted live support. They said they couldn't do anything. We bought a round-trip ticket, missed the outbound flight, and they canceled the return! What does this mean, and why wasn't I informed? Mytrip, you are a disappointment!
On April 9, 2025, I booked a round-trip flight from Istanbul to Doha through a company called Mytrip. Right after purchasing, I noticed they had overcharged me significantly. I canceled the booking within 24 hours—well within their cancellation window. The total cost was around ₺14,000, yet they onl...
I purchased round-trip tickets for two from Antalya to Cluj via Wizz Air through Mytrip. Today, while checking my flight status on the Wizz Air website, I discovered that all my flights were canceled. Mytrip never informed me of this! When I contacted Mytrip, they instructed me to cancel through Wiz...
My spouse and I had a connecting flight on July 19, 2024, from Budapest to Istanbul (VF 110) and then Istanbul to Ankara (VF 3012) with AJet. Due to AJet’s system failure, we tried multiple times to complete online check-in but couldn’t—and we missed our flight because of it. We contacted AJet’s ca...
I booked a Turkish Airlines flight through Mytrip that was scheduled for February 22. Unfortunately, the flight was canceled by the airline, and Turkish Airlines confirmed the very next day that they had refunded the full amount to Mytrip. Since then, I've been trying to get my money back from Mytr...
On September 19, 2025, at around 11:00 a.m. (U.S. time), I purchased round-trip flights from Istanbul to Athens (departing October 8, returning October 11) for two passengers via the Mytrip.com app. Our reservation code is 1087-977-076, and the tickets were issued for J** H***** and spouse**. I paid...
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