I've encountered issues with a MYKA jewelry item I purchased, and I'm wondering if it's covered under their warranty. How does their warranty apply?

Commencing on January 22, 2023, MYKA introduces a 2-year warranty that encompasses all jewelry materials, including gold, diamonds, silver, gold-plated, and rose gold-plated items. This warranty safeguards these materials for a duration of 2 years from the date of purchase. Notably, it's vital to understand that this warranty excludes coverage for instances of jewelry loss or theft. The primary focus of the standard warranty is to ensure the exceptional quality and resilience of jewelry materials.

For enhanced protection, customers have the option to acquire the Jewellery Protection Plan alongside the standard warranty offered by MYKA. Under the umbrella of this plan, in cases where your jewelry sustains damage or breakage, the Jewellery Protection Plan extends the benefit of complimentary returns, repairs, and replacements.

Additionally, MYKA extends the privilege of exclusive discounts to subscribers of the Jewellery Protection Plan, enabling you to enjoy savings on your future jewelry acquisitions.

Please be aware that companies may frequently revise their warranty policies in response to evolving needs and circumstances. Thus, the provided information may undergo changes swiftly. For the most up-to-date and comprehensive assistance, we strongly recommend reaching out to MYKA through their official communication channels.