I was removing my MYKA jewelry from its wrapping and the strand broke without even touching yet the company refused a refund. How can I make sure it never happens again?

If your MYKA jewelry strand broke while you were taking it out of the box, here are some things you can do to make sure it doesn't happen again:
• Handle with Care: Instead of pulling on the jewelry, use your fingers to gently pry open the packaging when taking MYKA jewelry out of its box. This will make it less likely that something will get broken when it's being unwrapped.
• Reviews and Research: Be picky and do your research before buying MYKA jewelry. Check out what other people have said about the jewelry you're interested in to see if they had similar experiences.
• Carefully Look at It: When you get your MYKA jewelry, look it over carefully before taking it out of the box. See if there are any flaws, like weak links or stones that are coming off the chain. Finding flaws early can help you fix any problems quickly.
• Contact Customer Support: If you find a problem with your MYKA jewelry, you should contact customer service right away. Keep telling them what's bothering you until you either get your money back or a new item to replace the broken one.
• Look into Other Options: If MYKA keeps refusing to give you a refund or a new piece of jewelry, you might want to look into other options. You can file a complaint with us or call the attorney general's office in your state. Leaving a bad review on a consumer review site or social media can also help get the word out about your experience.