I recently completed a once-off IQ test on the website myiq.com, for which I paid approximately R14. At the time of the test, I did not agree to any form of ongoing subscription or recurring payment, and my clear understanding was that this was a single, once-off purchase. However, on 31 March 2026, an amount of R541.21 was unexpectedly deducted from my bank account by MYIQ via my bank card. I did not knowingly subscribe to any membership or recurring service, nor was I clearly informed that further charges would follow after the initial IQ test payment. I request that the amount of R541.21 be refunded to me as soon as possible and that any subscription or recurring payment linked to my details be immediately cancelled so that no further unauthorized deductions are made from my account. I also ask for written confirmation of the cancellation and refund process.
I subscribed to Myiq.com on 19/02/2026, believing that I was paying a one-time fee of 1 euro for an IQ test. At no point was it made clear to me that this was a subscription with automatic renewals. Without my knowledge or consent, Myiq.com charged my classic credit card ending in 7844 twice, taking...
I made a payment on the MyIQ website believing that I was only paying a one-time fee for an IQ test. However, without any clear disclosure, consent, or approval from me, a subscription was started without my knowledge, and a monthly charge of approximately $31 was deducted from my account on the nig...
On 25 January 2026, an amount of R486.66 was taken from my Capitec bank card by MyIQ.com without my authorization. The only transaction I knowingly made on this site was a once‑off IQ test for R16, for which I entered my email address and card details. At no point during this process was I clearly i...
I recently paid £1 for an online IQ test on the website myiq.com/us. At the time of payment, I understood this to be a one‑time charge only and I did not give any permission or consent for a recurring payment or subscription. Despite this, £29.99 was taken from my bank account today without my autho...
I recently completed an IQ test on the website myiq.com.au and entered my card details for this purpose only. I did not knowingly agree to any ongoing subscription or recurring payments. On Friday, an amount was taken from my card by myiq.com.au. I was not informed clearly that there would be a cont...
Comments