MyIQ IQ Test Turned Into Monthly Subscription Without Warning

March 12 1:11 AM60

I made a payment on the MyIQ website believing that I was only paying a one-time fee for an IQ test. However, without any clear disclosure, consent, or approval from me, a subscription was started without my knowledge, and a monthly charge of approximately $31 was deducted from my account on the night of March 11. I completed the transaction on March 4 through the website, and at no point during the process was I presented with any information about a subscription or recurring payment.

While I intended to pay only for a single test, the fact that a subscription was later initiated without my knowledge or consent is both misleading and unacceptable. For this reason, I request that the subscription started without my approval be canceled immediately and that the full amount of $31 be refunded to my account.

Ceren
March 22 11:52 AM

I thought I was paying a one-time test fee on the MyIQ site, so I made a payment on March 4. However, a monthly subscription of ₺1,367 was started without informing me. This situation misled me and put me at a disadvantage, and I am requesting a refund. So far, no action has been taken and I have not been contacted by the brand.

Comments

Similar Complaints

Unauthorized Subscription and £30 Charge by myiq Website

December 3, 2025 11:05 AM244

On November 25 at around 9:23 PM, I purchased only a single IQ test from the website myiq and completed the payment sole...

Refund For MyIQ Subsciption I Never Placed

February 25 11:42 PM260

I recently paid £1 for an online IQ test on the website myiq.com/us. At the time of payment, I understood this to be a o...

MyIQ Processed Unauthorized Payment on My Debit Card

January 31 10:52 AM80

Some time ago, I purchased an IQ test through MyIQ and paid the required fee at that time. However, today, January 31 at...

Unexpected Charge From MyIQ With No Subscription Approval

March 12 12:10 AM42

Through the MyIQ application, I willingly made a one-time payment of approximately $1 with my Ziraat Bank card ending in...

MyIQ Payment Cancellation Request

March 12 6:24 AM138

I recently discovered a charge of $29.99 taken today from my card ending in 9116 for a MyIQ IQ test subscription, even t...

1 Support