On January 24, 2026, I made a one-time payment of approximately $1 on the MyIQ.com website using my Akbank card ending in 8124 to receive a single test result. This was intended to be a one-time transaction only.
However, on February 2, 2026, without my knowledge or authorization, an additional charge of approximately $39 appeared on my account, listed as an “international POS purchase.” I did not receive any approval email, invoice, membership confirmation, or subscription agreement related to this transaction, and I did not provide consent for this amount to be charged.
I am requesting that this unauthorized $39 charge be refunded to me in full. Despite attempting to contact both MyIQ.com and Akbank regarding this issue, no resolution has been provided. Akbank informed me that they are unable to take action on this transaction. I respectfully request that this unauthorized charge be canceled, that the amount be refunded, and that a proper investigation be conducted to prevent similar issues from occurring in the future.
On January 26, 2026, I made a payment of approximately $1 in the MyIQ app to view my test results. During this transaction, I did not see any subscription terms, recurring payment notice, approval screen, or disclosure indicating that I was signing up for an ongoing membership. I completed the payme...
Through my bank card, I only completed a $1 IQ test transaction with an application/website called MyIQ. However, shortly after that, on February 3, 2026, at 6:40 AM, I noticed that $29.99 (equivalent to approximately $39 in local currency) was charged to my card without my knowledge or authorizatio...
On January 27, 2026, I made a payment of $1 on MyIQ.com to receive the results of an IQ test. After this transaction, I was enrolled as a member of the site without my knowledge or explicit consent. On February 3, 2026, at 9:07 PM, I noticed that an additional $38 was charged to my card. I did not c...
On February 3, 2026, at around 5:55 PM, I noticed that $38 was charged to my Ziraat Bank card by a website called MyIQ, even though I had previously paid only $1 for an IQ test. I did not give any authorization for this charge, nor did I purchase any additional membership or subscription. Although ...
On 26.01.2026 I made a $1 payment via an Instagram advertisement that directed me to the MyIQ website in order to see my IQ test result. After this transaction, without any additional information or approval, a $30 subscription fee was charged to my card ending with 4088 on 02.02.2026 at 14:23. I di...
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