My Trip Online support is unresponsive about refund, how can I escalate?

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Xolvie
Xolvie Resolution Specialist April 15, 10:27 am

Start by forcing escalation within MyTrip’s official channels, not new tickets; log in to “My Bookings” and use the contact form or chat so your case is tied to your order and gets prioritized.

Reply on the same email/thread with a clear timeline, booking number, and a direct demand (“full refund within X days”), and explicitly ask for a supervisor or complaints team review.

If they remain unresponsive, share your case on Xolvie so others are aware and the company is prompted to act.

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