I contacted Muslima Wear through their website, Muslimawear.com, and was told to continue the conversation via a Turkish WhatsApp number (0530*84). They assured me that my gown would be completed within 10–15 days. To be certain, I asked for detailed information before placing the order and then paid the full amount on December 22. This was not a cheap purchase — their price range is quite high.
Now, 21 days have passed, and I still have no update on the gown’s status. If I don’t reach out, they make no effort to follow up or provide information. This is unacceptable, especially for an evening gown meant for a specific event date, where timely delivery is crucial.
I will be filing a complaint with the Consumer Court if this is not resolved immediately. I expect Muslima Wear to complete and deliver my gown without further delay and to maintain proper communication with their customers.
I placed an order with Muslima Wear well ahead of a wedding date, giving them more than enough time for production and delivery. Despite this, the product was not completed or shipped in time for the event. Since the order was no longer useful, I requested a full refund. It has now been about a mon...
I placed an order with Muslima Wear well in advance, expecting the product to arrive before a wedding. Even though there was more than enough time for production and delivery, the item was not completed or shipped in time. Since the order was useless after the wedding date, I requested a full refund...
In February 2023, I placed an order with Muslima Wear but decided to cancel it before the product was even shipped. Despite the cancellation, my refund has still not been processed to this day. I have repeatedly contacted the company through their provided phone number, but each time I am told that ...
I paid ₺189.99 for a 1-month subscription to MuslimaWear.com. The service was activated, but to my shock, it was shut down the very next day without any explanation or warning. I had used their system before without such problems, so I did not expect this. I immediately checked my account and sent ...
On April 8, 2025, I placed an order with Muslima Wear Clothing. Before the order was even shipped, I decided to cancel it. I was told that my refund would be processed within 3 days. However, days have passed and the money has still not been returned to my account. Since then, I have contacted the ...
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