I have been trying to cancel my Moovit subscription, but there is no option anywhere to do so. While the amount being charged isn’t significant (₺20), the fact that I cannot find a way to cancel it is frustrating and unacceptable.
I checked Google Play subscriptions, but Moovit doesn’t appear there. I also searched within the Moovit app itself, but there is no cancel button or any clear instructions on how to stop the subscription.
Moovit, how do I cancel my subscription? This process should be clear and transparent, yet it feels like users are being forced into continuous payments. I expect immediate guidance on how to resolve this issue!
Moovit Premium charged me without any prior notification after the trial period ended. The app had stated it would remind users before the subscription renews, but I received no such reminder. Now, I’ve been billed for a subscription I didn’t intend to continue, and there’s no option to cancel. The...
I downloaded the Moovit app for the first time and saw the option for a 1-week free trial. At the end of the trial, there was an option to receive a notification to decide whether to continue the membership. I selected that option, expecting to be notified, but without any notification or confirmati...
I signed up for the 7-day free trial of the Moovit app but canceled it before the trial ended. Despite this, Moovit still charged me for a full 12-month subscription! I was shocked to see a ₺179 charge on my account for a service I had already canceled. This is completely unfair and feels like a de...
I downloaded the Moovit app from the App Store in Istanbul and signed up for the 1-week free trial. However, without any warning or notification, the 12-month subscription fee of $5 was charged to my bill at 4 a.m. I tried to cancel the subscription but wasn’t successful, and while I was considering...
I canceled my Moovit subscription, yet I am still being charged until 2026. The app promised a warning before the free trial ended, but I never received any notification. Instead, on the sixth day, it automatically locked me into a one-year subscription without my consent. If I had to pay something...
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