I downloaded the Moovit app from the App Store in Istanbul and signed up for the 1-week free trial. However, without any warning or notification, the 12-month subscription fee of $5 was charged to my bill at 4 a.m. I tried to cancel the subscription but wasn’t successful, and while I was considering trying again later, the payment had already been taken.
Being charged without any notification and before the trial period ended has caused me a real problem. I request a refund and the cancellation of my subscription.
I downloaded the Moovit app on my iOS device and wanted to try it out. Even though the app offered a 1-month trial, a $5 subscription fee was charged to my phone bill before I could even open the app. I never used the app in any way, nor did I realize that a subscription had been activated. I immed...
I downloaded the Moovit app for the first time and saw the option for a 1-week free trial. At the end of the trial, there was an option to receive a notification to decide whether to continue the membership. I selected that option, expecting to be notified, but without any notification or confirmati...
I signed up for the 7-day free trial of the Moovit app but canceled it before the trial ended. Despite this, Moovit still charged me for a full 12-month subscription! I was shocked to see a ₺179 charge on my account for a service I had already canceled. This is completely unfair and feels like a de...
I used Moovit’s 7-day free trial, but once it ended, they charged me ₺134 without my consent. This is outrageous, especially since the monthly fee is advertised as ₺9.99. Why was I charged for six months instead of one? Nobody has money to waste on unauthorized charges. To make matters worse, the a...
I signed up for Moovit’s app expecting a 7-day free trial, but without any notification, they charged my account for an annual subscription. I immediately canceled my membership, yet I have received no response or refund. I’m very disappointed and frustrated because I never agreed to pay for a servi...
Comments