Moovit Charged Me $5 at 4 A.M. Before My Free Trial Ended

November 8, 2025 9:32 AM15

I downloaded the Moovit app from the App Store in Istanbul and signed up for the 1-week free trial. However, without any warning or notification, the 12-month subscription fee of $5 was charged to my bill at 4 a.m. I tried to cancel the subscription but wasn’t successful, and while I was considering trying again later, the payment had already been taken.

Being charged without any notification and before the trial period ended has caused me a real problem. I request a refund and the cancellation of my subscription.

Comments

Similar Complaints

Moovit Billed Me Despite Offering a 1-Month Free Trial on iOS

September 5, 2025 3:50 AM17

I downloaded the Moovit app on my iOS device and wanted to try it out. Even though the app offered a 1-month trial, a $5...

Moovit Charged My Card Without Authorization for 6-Month Subscription

August 3, 2024 5:09 PM38

I downloaded the Moovit app for the first time and saw the option for a 1-week free trial. At the end of the trial, ther...

Moovit Charged Me for a 12-Month Subscription After I Canceled

January 28, 2025 11:55 PM33

I signed up for the 7-day free trial of the Moovit app but canceled it before the trial ended. Despite this, Moovit stil...

Moovit Charged Without Approval After Free Trial Ended

October 10, 2024 8:58 AM29

I used Moovit’s 7-day free trial, but once it ended, they charged me ₺134 without my consent. This is outrageous, especi...

Moovit Charged Me Annual Fee Without Warning After Free Trial

April 9, 2025 11:07 AM50

I signed up for Moovit’s app expecting a 7-day free trial, but without any notification, they charged my account for an ...

Moovit Charged Me Annual Fee Without Warning After Free Trial