MoneyPay charged my card twice without notice, how can I get a refund and prevent it again?

I submitted a request form along with my identity information to request a refund for my money, but they still haven’t been able to help. You keep saying “just call us,” and I do, but there’s never a solution. Every time I call, I’m either put on hold for too long or told that the issue will be esca...

On December 23, 2024, I ordered a meal from Migros, but the order was later canceled. Despite three weeks passing, the payment has still not been refunded to my account. It seems that the immense profits Migros earns are not enough, as they have now introduced something called MoneyPay, which only a...

On July 19, 2024, MoneyPay made six high-value unauthorized withdrawals from my credit card without my knowledge or consent. This incident has left me feeling violated and deeply concerned about the security of my financial information. I'm appalled at the lack of security measures in place. How ca...

On May 8, 2024, I made a purchase for a 5-liter bottle of Komili sunflower oil for 90 ₺ from an advertisement on Facebook. Unfortunately, my MoneyPay account was charged 2,679.03 ₺ instead. Upon reaching out to Epttavm, they refuted the existence of the order and asserted that the account in questio...

I was surprised to learn today that MoneyPay, a mobile app, had deducted 1,510 Turkish Lira from my account without my knowledge or consent. I've never used this app before, and I'm determined to reclaim my money. Otherwise, I will not hesitate to file a formal complaint and initiate all necessary l...

Moneypay took money from my debit card claiming it was for a credit card fee payment. I received a response stating that my complaint is being evaluated and they will provide me with further updates. It has been a month, but still haven't received any communication from them or received a refund. I ...

On June 13th, I made a purchase of 1880.47 TL at the Migros seaside branch in Samsun Atakum. I used the MoneyPay app on my mobile phone to scan the QR code and made the payment from my registered credit card within the MoneyPay application. However, the employees at Sahil Migros claimed that the tra...

Moneypay does not return my money, although I have notified me many times, I have never seen a positive return to my side, they have called only a few times, they say they will take care of it, they have not been able to return fifty TL for two months, I have not seen another company that is not rel...

Recently, I had a problem where my money was held up while I was sending it through the app. I've been waiting for a refund for a month now, but it still hasn't been processed. I tried to call the "Money Pay" customer service number, but all they did was ask me for a receipt from Gmail. Nothing else...