Moneypay took money from my debit card claiming it was for a credit card fee payment. I received a response stating that my complaint is being evaluated and they will provide me with further updates. It has been a month, but still haven't received any communication from them or received a refund. I have been waiting patiently, but the absence of any communication or indication of a refund is starting to frustrate me, is this a scam? If so how did they answer in the first place?? I would really appreciate it if they could provide an update on the situation or initiate the refund in a timely manner.
I submitted a request form along with my identity information to request a refund for my money, but they still haven’t been able to help. You keep saying “just call us,” and I do, but there’s never a solution. Every time I call, I’m either put on hold for too long or told that the issue will be esca...
Recently, I had a problem where my money was held up while I was sending it through the app. I've been waiting for a refund for a month now, but it still hasn't been processed. I tried to call the "Money Pay" customer service number, but all they did was ask me for a receipt from Gmail. Nothing else...
I used my MoneyPay account to purchase gold on April 25, 2025, just like I had before. However, right after completing the transaction, my account was suddenly suspended, flagged as a "suspicious activity" — without any prior notice or explanation. I have two important questions: Who reported my t...
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