I sold a pricey item on Mercari like two weeks ago, sent it right away to the buyer using the label that was given to me, a few days earlier, got a message from carrier saying that the package had been seized because the postage was fake. sent an email to Mercari asking for an explanation and a solution, but I have not received a response. even scarier, when I looked into it more, found that other Mercari customers have recently had the same problems, which suggests that there may be a problem with how Mercari works as a whole, expected better service and more accountability. It is disappointing to see that customer concerns are not taken seriously and that problems are not being dealt with openly.
I sold an item on Etsy and shipped it to the United States as scheduled. However, the shipping company contacted me asking for the buyer’s phone number or email address in case the recipient wasn’t home. I immediately messaged the buyer through Etsy to request this information, but they have complet...
Mercari shut down my account, saying I did something wrong, but they wouldn't tell me what! I got an email from Mercari saying my account was closed. They said I might have done something against their rules, but they wouldn't tell me exactly what. This is really frustrating because I've been using ...
I just bought something from Sephora, and honestly, it’s been super frustrating. I made an order for $200 and opted for expedited shipping, hoping for a quick delivery. So, my package showed up late, and when I finally opened it, I found that one of the items (a foundation) was missing. I reached ou...
I placed two orders with Bershka, but only got one; naturally, the less expensive one. Worse, my order is labeled as "delivered," so they say everything is good. They promised to email me updates and said they would look at the matter when I contacted them to voice grievances. Still, suppose what? S...
It upset and shocked me at the same time to hear that my account would be closed because of what looked like illegal listings, transactions, or messages, been an avid Mercari user for almost four years, mostly as a seller but also sometimes as a buyer. I was very angry that my account was deleted wi...
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