I have been using the Mental Impulse app and, despite cancelling my subscription, the company continues to withdraw money directly from my bank card without my authorization. This is an ongoing issue and, after cancellation, more than 300 USD has been taken from my account in total. The payments are taken directly from my bank card rather than through an app store, and I am based in the United States. I have tried to resolve the issue, but the problem persists and unauthorized withdrawals continue even though I no longer wish to use the service and have already cancelled. With this complaint, I request the immediate and permanent cancellation of any Impulse subscription linked to my bank card, a full refund of all unauthorized charges exceeding 300 USD, and written confirmation that no further withdrawals will be made from my account.
I signed up for a 3-day free trial on an app called Mental Impulse. I used it for only one hour and then canceled my trial membership, yet a payment of ₺224.90 was still withdrawn from my account. If I had wanted to pay, I would have done so myself — how can you charge me without my consent? This i...
I used to enjoy using the Mental Impulse app — until a subscription was started without my permission. I want to express how upset and uncomfortable I am about this situation. Starting a paid subscription without my consent is completely unacceptable, and I want my money refunded immediately. Pleas...
As soon as I subscribed to the Mental Impulse app, it charged me for a full year, even though it said there was supposed to be a one-week trial period. A total of ₺939.99 was withdrawn from my account. I canceled the subscription on the first day, but my money has not been refunded. I request that ...
I started using the Mental Impulse Brain Exercise app on the Android platform. Although the app claimed to offer a 3-day free trial, ₺939.39 was withdrawn from my bank card on August 20, 2025. About 10 minutes into the trial, I realized the app didn’t meet my expectations and canceled my subscriptio...
I saw the Mental Impulse app online, downloaded it, and tried it briefly by starting a free trial membership. Shortly after, I deleted the app and canceled the subscription, yet the payment still appeared on my bill. Please fix this immediately, as I canceled my membership and should not have been c...
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