Please Release My Amount
Hello Parimatch Support Team, Today I deposited ₹500 into my Parimatch account (User ID: 570228***). After this deposit,... a casino bonus was automatically applied and my ₹500 real money balance is now locked under the bonus conditions. According to your Casino Terms & Conditions, specifically Rule No
I a PhonePe user and I deposited ₹500 on 15 October 2026 at around 1:45 pm. After this deposit, my ount did not appear in my main balance and instead went into the bonus balance section. I was expecting this ₹500 deposit to be fully available in my normal usable balance, but because it has gone into bonus, I not able to use it as I intended. This situation has caused me financial inconvenience. I request that my ₹500, which has been added as bonus, be converted to my regular balance or be refunded to me, and I would like a clear explanation of why this happened so that it does not repeat in the future.