Mehmet

Complaints(2)

CepteTeb App Not Allowing Account Closure And Forcing Branch Visit

November 17, 2025 4:15 PM22

I submitted a request through the mobile app to close my CepteTeb account. However, the system directs me to a branch, a...nd I’m unable to complete the process through the app. When I contacted customer service, I was also told that I needed to visit a branch. Even though I have no active products or ...

Betandyou Closed My Account and Blocked My Winnings

Mehmet

BetAndYou

May 19, 2025 5:02 PM101

I deposited money into Betandyou, played responsibly, and ended up winning ₺15,000. When I tried to withdraw my winnings..., I was told there was already an account registered with the same phone number I used. They requested documentation and asked me to initiate a “merge” process for the accounts. I ...