1
Swarovski Refuses to Exchange My Tarnished Swan Necklace
Dear Sir/Madam, I purchased a Swan necklace from Swarovski’s official online store with order number SWA191223. Approxim...ately five months ago, I noticed a tarnishing problem with the product, after which I stopped using it. When I took the item to the Swarovski store in Gaziantep, the staff informed