İlker

İlker

Verified

Member since May 2020

Complaints

5
Resolved

Package Not Delivered - Dishonest Service and Negligence

August 17, 2025 8:55 AM36

"First of all, the lady from customer relations who called said she would solve it. The next day she called again and said your cargo is at the Kavacık branch, you have to pick it up yourself from there. She said the team will not deliver it to your home. Apparently, she was someone without any authority. Anyway, I traveled about 10 km and picked it up myself. It's over, whatever, I don't even know how I got into this."

On August 16, 2025, Aras Kargo Beykoz Branch notified me that my package wa...