Booking.com Refund Not Received After No Heating at Grey & White Hotel Rome
October 13, 2025 9:40 PM68
I booked a stay at the Grey & White Hotel in Rome through Booking.com for March 11–14, 2025. During my stay, there was n...o heating in the room, and we were freezing throughout the night. No one offered any help, and Booking.com’s customer service was unavailable after hours. The host also never respo