Esra

"Regarding the issue, Ms. Emine from the Vadi Istanbul branch reached out to me about my complaint and apologized for the unpleasant incident I experienced at the Nisantasi branch. She issued a gift voucher valid at all branches of the brand due to my dissatisfaction. Since my complaint did not tag the brand, they saw my complaint recently and immediately got back to me. I would like to thank Ms. Emine for her attention. She resolved my issue."