Ecem

Ecem

Complaints(1)

4
Resolved

Refund Delay and Lack of Support at Agoda Booking

September 26, 2023 6:41 PM102

"I still haven't received my money. You say you have processed the refund and to check with the bank, but there is no money deposited. I spoke with the bank, and they said you have initiated a refund inquiry, but there is no money deposited. I want my refund to be processed. I want my money back. I have sent you an email regarding this issue and am waiting for your response."

On September 25, I made a reservation via agoda.com without any security co...