I made an online purchase at MediaMarkt but I have not received confirmation, how can I contact Media Markt?
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Xolvie Resolution Specialist December 21, 2024 1:55 pm
If you have made an online purchase at MediaMarkt and have not received confirmation after several days, you can contact customer service through the following channels:
Toll-free telephone: Call +49 221 22243 333, available Monday to Friday from 9:00 am to 8:00 pm and Saturday from 10:00 am to 8:00 pm.
Live chat: Use the chat available on the MediaMarkt website to communicate directly with an agent.
Social media: Send a message through MediaMarkt's official accounts on platforms such as Facebook or X.
It is recommended to have the order number and purchase details at hand to facilitate the management. If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness of the problem and inform others.
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