My Maybelline Eraser Concealer Mechanism Didn’t Work and I Couldn’t Use It at All

My Maybelline Eraser Concealer Mechanism Didn’t Work and I Couldn’t Use It at All
My Maybelline Eraser Concealer Mechanism Didn’t Work and I Couldn’t Use It at All
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April 20, 2025 9:48 pm
63

I bought the Maybelline Instant Age Rewind Eraser concealer two months ago from Watsons. Since I was still using another product at the time, I didn’t open this one right away. I finally went to use it today—and the applicator mechanism doesn’t work at all. No matter how much I twist it, the product doesn’t dispense, and the sponge doesn’t release anything.

I returned to Watsons with my receipt, but they simply told me that since two months had passed, there was nothing they could do—even though I never got to use the product once. I couldn’t even remove the applicator head to use the product manually. In the end, I had to heat the red cap on the stove, pry it open, and transfer what’s inside to another container just to make some use of it. That’s how bad this design is.

After checking online, I saw many complaints about this same issue. If I had seen them earlier, I never would’ve bought it. Maybelline, if your product has a widespread defect, you should stand behind it and offer a proper solution. I’m extremely disappointed with both the product and the lack of support from Watsons and Maybelline.

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